Repeat Prescriptions

Repeat prescriptions may be requested by:

• letter enclosing a stamped addressed envelope;
• place your prescription request in our prescription box at the surgery (within opening hours)
• post through our letter box (out of working hours)
• online via NHS Wales App

• Before you start, you will need your own individual email address, as your email address acts as your unique identifier for pairing your NHS login account to the NHS Wales App, and a phone number. 
• A 6-digit security code will be sent to your email. You will be asked to enter this code to verify your email address and continue.
• Next, you will be asked to give your mobile phone number. Another 6-digit security code will be sent by text message to your mobile phone. A security code will be sent to your mobile phone every time you log in, unless you select "remember this device and stop sending security codes".
• The NHS account and login are not managed by the NHS Wales App. 
• As the service is available across the UK, it is not currently available in Welsh.

Prescriptions will be ready for collection within 72 hours of your request.

Your doctor will wish to see you from time to time to review your treatment. If your request is for a prescription which is not on repeat, you may be asked to see the doctor before it can be authorised and therefore this may take longer than 72 hours.

Please note that pharmacies are not permitted to order your medication on your behalf.